Mod AI Text Help Center
Everything you need to know about setting up and using Mod AI Text for automated SMS conversations.
Getting Started
Follow these steps to set up your text automation
Set Up Your Text Automation
Access the Text section in your dashboard and configure your automated messaging preferences.
Create Message Templates
Build personalized message templates that the AI will use as a foundation for conversations.
Define Triggers and Workflows
Set up automated triggers based on lead behavior, time delays, or specific actions.
Monitor and Optimize
Track message performance, response rates, and optimize your text campaigns for better results.
Key Features
What you can do with Mod AI Text
Smart Messaging
AI-powered text messages that adapt tone and content based on recipient preferences and behavior.
Lead Segmentation
Automatically segment leads and send targeted messages to different groups.
Configured Timing
Message timing depends on your selected services and configuration.
Template Builder
Create and manage message templates with dynamic personalization fields.
Frequently Asked Questions
How does AI personalize text messages?
Mod AI uses instructions based on the lead’s CRM stage to shape texting for new leads, leads actively considering a move and longer-term nurture. Stage-based instructions do not mean stage changes automatically trigger outreach or that Mod AI automatically changes CRM stages. Capabilities depend on the connected CRM, selected services and configuration.
Can I review messages before they're sent?
Yes! You can set up approval workflows for certain message types or enable preview mode to review AI-generated messages before sending.
What happens if someone replies to an automated text?
The AI handles replies intelligently, continuing the conversation naturally. Complex queries can be flagged for human follow-up.
How do I avoid sending too many messages?
Smart throttling and frequency caps are built-in. You can set limits on messages per day/week per contact to prevent over-messaging.