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    Mod AI Email Help Center

    Mod AI sends initial outreach emails. It does not currently respond automatically to incoming emails. When a lead replies, a human continues the conversation.

    Getting Started

    Mod IQ condenses lead information into short summaries stored in custom CRM fields. When CRM information is updated, Mod IQ refreshes those summaries for your AI assistant. Mod AI sends initial outreach emails; a human handles incoming email replies.

    1

    Connect Your Email

    Use Follow Up Boss, GoHighLevel or SureSend. Available capabilities depend on the connected CRM, selected services and configuration.

    2

    Create Email Sequences

    Use instructions based on the lead’s CRM stage for initial email outreach. Email replies remain human-handled. Stage-based instructions do not mean stage changes automatically trigger outreach or that Mod AI automatically changes CRM stages.

    3

    Set Up Behavior Triggers

    Configure triggers based on lead behaviour and tags in your CRM

    4

    Launch and Analyze

    Activate your campaigns and use analytics to track performance and optimize results.

    Key Features

    What you can do with Mod AI Email

    Smart Email Writing

    AI crafts personalized emails that reflect your communication style and brand voice.

    Optimal Send Times

    Emails are sent when and as often as you like by controlling the cadence in your CRM.

    Dynamic Templates

    Create prompts with smart placeholders that personalize content automatically and brings in dynamic relevant information to the email.

    Stage-Based Instructions

    Mod AI uses stage-based instructions for calling, texting and initial email outreach, so communication reflects whether a lead is new, actively considering a move or in longer-term nurture. Capabilities depend on the connected CRM, selected services and configuration.

    Video Training

    Watch our step-by-step tutorials to get started

    Setting Up Mod AI Email with Stages to the Correct Email Campaign

    How to Connect Your Email Signature

    Frequently Asked Questions

    How does the AI write personalized emails?

    The AI analyzes lead data, behavior history, and engagement patterns to generate emails that feel personal and relevant. It adapts tone, length, and content based on each recipient.

    Can I approve emails before they're sent?

    Absolutely! Enable approval mode to review AI-generated emails before sending. You can also set up rules for which emails need review.

    How do I prevent my emails from going to spam?

    We use best practices for email deliverability including proper authentication (SPF, DKIM), gradual sending warmup, and content optimization to maximize inbox placement.

    Can the AI respond to email replies?

    Mod AI sends initial outreach emails. It does not currently respond automatically to incoming emails. When a lead replies, a human continues the conversation.

    Need More Help?

    Our support team is here to help you get the most out of Mod AI Email.