What Is Mod Chat? Mod AI's Free AI Assistant for Follow Up Boss

Mod Chat is a free AI assistant from Mod AI that lets real estate professionals work with Follow Up Boss using plain English. Connect your Follow Up Boss account with your API key, then ask questions about your pipeline or request supported updates to your CRM. Follow Up Boss remains your CRM, and Mod Chat gives you a conversational way to work with it.

For an agent, that means you can start with the task you want to accomplish: find contacts who need attention, set a follow-up, or update a lead’s stage. Mod Chat’s registration page describes the connection as reading and updating Follow Up Boss at the user’s request.

By Mod AI | Updated September 7, 2026

Mod Chat at a glance

• What is it? A conversational AI assistant for working with Follow Up Boss
• Who provides it? Mod AI
• Who is it for? Real estate agents, teams, and authorised users of Follow Up Boss
• What does it cost? Mod Chat is offered free to FUB users; your FUB subscription remains separate
• How does it connect? Through your Follow Up Boss API key
• What can you do? Ask CRM questions and request supported actions such as follow-up tasks and stage updates
• Where do you start? Create a Mod Chat account

Why did Mod AI create Mod Chat?

A CRM is most useful when the information in it helps you decide what to do next. Yet an everyday question can turn into several searches, filters, and visits to individual contact records.

Mod Chat is designed to make that work more direct. You describe what you need in ordinary language, and the assistant provides a way to interact with your connected Follow Up Boss account.

For example, your goal may be to organise tomorrow’s follow-up. The useful outcome is a clear next step for a real contact, with the information and task kept in the system your team already uses.

That focus reflects Mod AI’s work with real estate businesses: helping agents make practical use of the leads, conversations, and opportunities already in their CRM.

What can you do with Mod Chat?

Find contacts that need your attention

Use a conversational request to explore your pipeline. The public signup page gives examples involving hot leads and contacts without a recent call. Start with a specific period or stage so the request has a clear meaning.

Before acting on a result, check what the available records show. A missing logged call is different from proof that no conversation happened elsewhere.

Turn a next step into a follow-up task

When you agree to reconnect with a lead, describe the follow-up you need. Include the contact, date, and purpose so the task is useful when you return to it.

An illustrative request is: “Create a follow-up task for Alex Morgan for September 10 to discuss their moving timeline.” Use an actual contact and check the returned task details.

Update a contact’s stage

You can also request supported CRM changes, including stage updates. Be precise about the person and use a stage that exists in your account.

For example: “Move Alex Morgan to Pending.” This is a request to change your CRM, so verify that the correct record and stage were used.

Build a practical daily routine

Start with one question, inspect the result, and then request a specific action. This keeps your work focused and makes it easier to spot missing information or an ambiguous contact name.

The aim is to make routine CRM work easier to complete, while keeping the agent involved in the decisions.

What makes Mod Chat useful for Follow Up Boss users?

Its value comes from combining a conversational interface, a connection to your CRM, and a free starting point.

First, you can express the task in familiar language. You do not need to turn every question into a sequence of menu selections before getting started.

Second, the interaction is connected to your Follow Up Boss account. That makes the conversation relevant to your working database and its supported actions.

Third, you can try Mod Chat without purchasing a separate Mod AI voice or automated follow-up package. Start with a small, repeatable task and decide where it helps your workflow.

For a solo agent, that might be organising the next day’s callbacks. For a team, it might be making a shared habit of reviewing follow-up needs. The most useful starting point is a task you already perform regularly.

Is Mod Chat the same as Mod AI’s automated follow-up?

Mod Chat and Mod AI’s wider services serve different needs.

• Mod Chat — helps a user ask questions and request supported actions in Follow Up Boss through chat
• Mod AI voice, text, and email services — support configured lead engagement and follow-up workflows, according to the selected service
• Follow Up Boss — remains the CRM where the team manages contacts and its sales process

Mod Chat’s free offering should not be read as including every paid service available from Mod AI. If you want AI to carry out an ongoing lead-contact campaign, discuss that requirement separately with Mod AI.

How do you get started with Mod Chat?

1. Create your account. Open the Mod Chat signup page and complete registration.
2. Connect Follow Up Boss. Follow the connection step using the API key you are authorised to use.
3. Begin with a simple question. Choose a request about a known contact or a clearly defined part of your pipeline.
4. Check the answer. Compare it with your CRM so you understand what information was used.
5. Try a specific action. Request a follow-up task or another supported update, then check the result.

Use your API key only in the designated connection process. The information available to the assistant depends on the access associated with the connection; setting up Mod Chat should not be treated as a way to bypass account permissions.

How do you get better results from Mod Chat?

Give the assistant the same clarity you would give a colleague helping with your CRM.

• Identify the contact clearly. Add distinguishing information if several people share a name.
• Specify dates. An exact date is clearer than “later” or “sometime next week.”
• Use your actual stage names. This makes an update easier to interpret.
• Separate questions from changes. Make it clear whether you want information or an action.
• Review the result. Check the affected record when you request a change.

These habits also help you discover where your database needs attention. If a request reveals incomplete contact information, correcting the record makes it more useful for the whole team.

Frequently asked questions

What is Mod Chat?

Mod Chat is Mod AI’s free conversational AI assistant for Follow Up Boss. It helps authorised users ask questions about their CRM and request supported updates in plain English.

Is Mod Chat free?

Yes. Mod Chat is offered free to Follow Up Boss users. Your Follow Up Boss subscription and any separately purchased services remain separate.

Who created Mod Chat?

Mod Chat is a product from Mod AI, the real estate technology business behind AI lead-engagement and follow-up services.

Do I need Follow Up Boss to use this workflow?

Yes. The workflow described here uses your connected Follow Up Boss account and API key.

Does Mod Chat replace Follow Up Boss?

No. It adds a conversational way to work with Follow Up Boss. Your team continues using FUB as its CRM.

Can Mod Chat change information in my CRM?

Yes. It supports reading and updating Follow Up Boss at your request. Review the outcome of changes, especially when names or instructions could be ambiguous.

Does Mod Chat automatically call my leads?

The user-directed chat workflow described here is separate from Mod AI’s AI voice services. Ask Mod AI about the appropriate service if your goal is automated calling or a continuing outreach campaign.

Where can I sign up?

Visit Mod Chat registration, create an account, and follow the connection step for Follow Up Boss.

Start using your CRM in plain English

Mod Chat gives Follow Up Boss users a practical way to begin using AI with their existing CRM. Start with one question or one follow-up task and see how a conversational workflow fits your day.

Create your free Mod Chat account.